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    What are one-time charges and credits?

    How do one-time charges and credits affect my monthly bill when I make changes to my service?

    Solution/Answer:

    One-time charges and credits occur when adding or canceling services during the month. Depending on the date when services were activated or deactivated, a charge or credit will be applied for the days remaining in the current month. Service order, premise visit or other charges may apply.

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