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    Whether you have questions about your service or your account, or you need help troubleshooting your connection, we’re nearby–24/7–and always ready to help.

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    Help & Support

    Visit our Customer Self-Help Support site for access to how-to information, user guides, and troubleshooting tips. Available 24 hours a day, 7 days a week. 888.988.8508

    Email us

    If you didn’t find what you need through our help & Support site, send us an email. Note: Weekends and holidays may delay response times.


    Please call Customer Care Monday – Friday, 9:00 am to 5:00 pm.

    Toll Free:

    Local Numbers:
    Tacoma: 253.683.4100

    Centralia: 360.330.5535

    Eatonville: 360.832.6161

    Stop By

    Our Tacoma office is now open! Please stop by our Tacoma lobby Monday – Friday 9:00 am to 5:00 pm.


    2516 South Holgate St
    Tacoma, WA 98402


    104 Washington Ave N
    PO Box 639
    Eatonville, WA 98328


    1417 Kresky Ave, Suite 1
    PO Box 683
    Centralia, WA 98531

    Mail Payments to:

    PO BOX 34540
    Seattle, WA 98124-1540

    Lightcurve - Ultra-Fast, Reliable Internet for Home or Business
    Rainier Connect is now Lightcurve!

    New name, new look,
    same great service.