This reference focuses on setting up Microsoft Office 365 Outlook. These settings are also similar in other versions of Microsoft Outlook. You can use this reference to set up previous versions of Microsoft Outlook.
To Set Up Your E-mail Account in Outlook
In Outlook, select “File” and click “Account Settings”, then “Manage Profiles”.
Next, Click “Yes” if prompted to allow Outlook to make changes to your device, then click “Email Accounts.”
On the Account Settings window, click “New…”
On the Add Account window, select “Manual setup or additional server types” and click Next.
For your server type, select “POP or IMAP” and click Next.
On the POP and IMAP Account Settings window, enter your information as follows:
- Your Name-Enter your first and last name
- E-mail Address-Enter your e-mail address
- Account Type-Select POP3 or IMAP
- Incoming mail server-Enter mail.rainierconnect.com for your incoming mail server
- Outgoing mail server (SMTP)-Enter mail.rainierconnect.com for your outgoing mail server
- User Name-Enter your e-mail address, again
- Password-Enter the password you set up for your e-mail account, and check “Remember Password” box
- Click “More Settings”
On the Internet E-mail Settings window, select the “Outgoing Server” tab.
Select “My outgoing server (SMTP) requires authentication.”
Select “Use same settings as my incoming mail server.”
Select the “Advanced” tab and change the “Outgoing server (SMTP)” port to 587.
Click OK.
Click Next.
Click Finish.
E-Mail login format: Fully qualified (username and password are both case-sensitive)
Server settings: SSL and/or TLS/STARTTLS encryption should be enabled.
Incoming: POP – mail.rainierconnect.com – Port 995 if using SSL, Port 110 if using TLS/STARTTLS
Incoming: IMAP – mail.rainierconnect.com – Port 993 if using SSL, Port 143 if using TLS/STARTTLS
Outgoing: SMTP – mail.rainierconnect.com – Port 465 if using SSL, Port 587 if using TLS/STARTTLS – SMTP Authentication Required
You can find a description of all Fire TV devices by clicking here to visit the Amazon website.
The following is a list of the Fire TV Sticks that Amazon has released is:
- Fire TV Stick 1st generation – released in November 2014, discontinued
- Fire TV Stick 2nd generation – released in November 2016, available
- Fire TV Stick Basic Edition – released in November 2017, a special version of the 2nd generation Fire TV Stick available for non-US customers only, available
- Fire TV Stick 4K – released October 2018, available
The easiest way to differentiate between different models is by looking at the size of the device and the remote control.
The 1st generation Fire TV Stick is slightly shorter, more narrow, and has a basic remote.
The 2nd generation Fire TV Stick is slightly longer and wider and has a longer remote equipped with a microphone which allows voice searches.
The Fire TV Stick Basic Edition is the same size as the 2nd generation Fire TV Stick, but has the same basic remote as the 1st generation Fire TV Stick and does not have voice search support. This difference is so that it is compatible with international markets.
Fire TV Stick 4K is larger than all the previous generations and drops the word “Amazon” from the logo on the side of the device. It also has a new remote with volume controls, a power button and LED. The word “Amazon” is removed from the logo on this version.
Approved Devices
Below are a sample of popular devices that will work with your Stream TV, click here for a complete list of approved devices.
Stream TV doesn’t require a special cable box or installation. It works with your Rainier Connect Internet connection. You can use many popular multi-functional boxes and mobile devices. Choose from the supported devices below – chances are you already own one or more!
Amazon Fire TV Stick 4K Max
Amazon Fire TV Cube 4K
Apple TvOS 14+
Android TV (Devices running OS 9+)
Chromecast with Google TV (2020)
TiVo Stream 4K (Android OS 9+)
Smartphones and Tablets: Android (11+) and iOS (14+) versions required
Web Browsers
Chrome (89+)
Firefox (87+)
Edge (89+)
Safari (13+)
Lightcurve Stream Account Set-up
When you first sign up for Lightcurve Stream, you will receive an email with a link to set up your Stream account password. The image below is what you should see in your email. You may need to check your spam or junk folder incase your email provider or client has filtered it accidentally.
Please note this email will expire 3 days from when it was first sent. If the setup email has expired please call into Technical Support and we’ll send you a new one.
Click on the button that says “Create or Reset Password now” and you will be taken to a screen to enter your desired password. Confirm the password and submit. Make sure to keep track of this password for future use, if you forget your password you can request a reset at the main sign in screen.
Once this password has been set up successfully, you’ll be able to use your email and password to sign into any version of Lightcurve Stream across all of the various platforms.
Click here for links to download apps to use on your device. You can also search for Lightcurve Stream in the app store of your device.
All documents must be transferred before Friday, December 12, 2014. After that date, any data in One Storage will no longer be available.
Step 1 – Create an account and download the Dropbox application. Click here for Dropbox directions.
Step 2 – Open your webmail page in a web browser and select your “One Storage” on the left hand tab.
Step 3 – Download your files to your home computer. If it asks you where you would like to save your files, select the Dropbox folder that was created when you installed the program. Usually, it will download to your ‘Downloads’ folder. Once all files are downloaded, select them and move them to the Dropbox folder that was created when you set up the program. Your files will automatically sync, but login to your Dropbox account on the web to verify everything worked as it should.
Do you want more information? View our short instructional video.
For Rich Webmail View:
- Go to RainierConnect.com website click on My Account/Services in the upper right hand corner.
- Select “Change Webmail Password.”
- Input your username and password.
- Once logged in click on the key on the upper left hand side of the screen next to your email address.
- Enter you new password and click the tab that say “Update Mailbox Password.” You have now completed your password change.
**IF USING SAFARI PLEASE MAKE SURE YOUR COOKIES ARE ENABLED, IF NOT YOU WILL BE LOGGED OUT AFTER SELECTING PASSWORD. **
To enable your cookies for Safari.
From your Mac home screen:
- Select Safari.
- In the top left corner select Safari a second time.
- Scroll down to and select Preferences.
- Select the Privacy Tab.
- Look for “Block Cookies and other website data” Select Never.
- Exit out of screen.
- It is recommended after updating your new password to change your Safari cookie settings back to your preference or to “From third parties and advertisers”. (To do so follow the instructions 1-6 again).
Thunderbird
- Click on “Account Settings” (usually on the “Tools” menu)
- At the bottom of the list of accounts on the left side of your screen, click “Outgoing Server (SMTP)”.
- On the top right of the Account settings dialogue box you will have one or more outgoing servers. Select default, which might mention ‘mail.rainierconnect.com’ and click ‘Edit’.
- Confirm that the server name is mail.rainierconnect.com.
- Check “User name and password” the username is usually located before the @ sign in the email address, or the username you use to log into Rainier Connect Webmail. The first time you send, Thunderbird may ask you for your Rainier Connect email password.
- If the port number listed is “25”, change it to “587” or “none” for “connection security” Click “OK” and try sending again.
Outlook Express and Windows Mail
- Click on “Tools”, then choose “Accounts” from the drop-down menu.
- Click on the “Mail” tab.
- Highlight your Rainier Connect email account, and then click on “Properties”.
- On the “Servers” tab, check that you are using Rainier Connect’s SMTP server. (Outgoing mail (SMTP) should read mail.rainierconnect.com).
- Make sure there is a check in “My server requires authentication” .
- Now click on the “Settings” button and check the box next to “Use same settings as my incoming mail server”, then click “OK” on the Outgoing Mail Server dialog box.
- Next, click on the Advanced tab. Under ‘Server Port Numbers’ change the Outgoing mail server port from 25 to 587. Do not check any other options on this screen. Just click “OK”, then click “Close”.
- Create a new message and try sending to test your mail.
Outlook 2007 and 2010 (and Outlook 2003 SP2 and above)
- Click on the “Tools” menu and choose “Account “Settings from the drop-down menu.
- Select the relevant Rainier Connect email account from your list of accounts and click the “Change” button (third from the left above that line).
- Make sure that the “Outgoing mail server (SMTP)” box reads mail.rainierconnect.com.
- Click the “More Settings…” button toward the bottom right.
- Click the “Outgoing Server” tab and ensure “My outgoing server (SMTP) requires authentication” is checked. Select “Use same settings as my incoming mail server”. “Require secure password authentication” should NOT be checked.
- Click the “Advanced” tab.
- For “Outgoing server (SMTP)”, remove “25” if that is what you have, and first try entering 587.
Outlook 2003
Older releases of Outlook 2003 use port 465 for a secure connection, and want port 587.
- Click on the “Tools” menu and choose “Email Accounts”.
- Select “View” or “Change existing e-mail accounts” then click “Next.” Select the relevant Rainier Connect email address and click the “Change…” button.
- Make sure that the “Outgoing mail server (SMTP)” box reads “mail.rainierconnect.com.”
- Click the “More settings…” button to the bottom right.
- Now Click the second tab, “Outgoing Server” and ensure “My outgoing server (SMTP) requires authentication” is checked.
- Select “Use same settings as my incoming mail server”. (Note that “Require secure password authentication” should NOT be checked.)
- Now click the right-hand tab, “Advanced”.
- For “Outgoing server (SMTP)”, type 587. Make sure the box next to “This server requires a secure connection (SSL)” is NOT checked.
- Click “OK” then “Next” then “Finish”.
Windows Live Mail 2009
- Click on the “Tools” menu and choose “Accounts”.
- Right-click on your email account and choose “Properties…”
- Click on the second tab, “Servers”
- Ensure “my server requires authentication” is checked. (If you click the “More settings…” button, it should show “Use same settings as my incoming mail server”)
- Click the “Advanced” tab to the top right.
- In the top box “Outgoing server (SMTP)” try 587.
- Click “OK” and “Close”.
Windows 8 Mail
- Start Windows 8 mail wave your mouse over the bottom right of the screen to get the “charm menu” Choose “settings”, then “accounts”.
- Select your Rainier Connect account.
- Scroll down to the “Outgoing (SMTP) email server”. On earlier versions port 25 may not work correctly, so use port 587.
- Check the “requires authentication” and “use same settings” boxes as well then click “Connect”.
Apple Mail (Mac OS X)
- Click on the “Mail” menu then choose “Preferences”.
- Click the Accounts icon “@” along the top of the screen.
- Select your Rainier Connect account then Select the “Account information” tab.
- At the bottom should be “Outgoing Mail Server (SMTP)”. To the right of that click the list, and choose “Edit SMTP server list”.
- Older versions of Apple Mail: If there is no list, there may be a button marked “Outgoing server” to click and the port setting is more likely to be relevant. See “Older version” below. Otherwise continue immediately below.
- Newer version: click the Account Information and ensure the server name is mail.rainierconnect.com.
- Click “Advanced”, then “Authentication” and change to “Password”. Your user name is usually the part before the “@” sign in your email address.
- Make sure you are using the default ports (25, 465 and 587), Click “OK” and save and try again.
- If this still doesn’t work, go back to the Account Information > SMTP list > Advanced and try port 587 and try again.
- Older version: you should have a box marked “SMTP Server Options”. Ensure “Outgoing mail server” is “mail.rainierconnect.com”, change server port to 587, Authentication=password, and user name and password as above.
Outlook 2011 for Mac
- Start Outlook
- Click on the “Tools” menu, then select “Accounts”.
- You probably just have one account on the left-hand side. If you have more than one, select the Rainier Connect account.
- Down the bottom you should have “Outgoing server” which should be mail.rainierconnect.com. Under that, make sure “Override default port” is checked.
- The box to the right of the “Outgoing Server” should read “587”.
- Then click “More Options.”
- Click “Authentication” and select “Use Incoming server info” then click “OK” and close the Accounts window.