Skip to content

Contact Us Anytime

Whether you have questions about your service or your account, or you need help troubleshooting your connection, we're nearby, available 24/7, and always ready to help.

Get Help

Hello, how can we help?

Support Articles

Find solutions for common issues. Browse articles by topic at our Support Center.

Customer Care

Local support for your account, and billing questions, call 800-832-5725.

Technical Support

Available by phone 24/7 at no charge, call 888-988-8508.

Lightcurve Offices

Three community locations for your in‑person customer service needs.

Send Email

When email is the best way to connect, use our form to send us a message.

Mail Payment

Lightcurve
PO Box 34540
Seattle, WA 98124-1540

Call Us

Local customer care is here to help! For after-hours communication, please email us.

Residential

Monday – Friday
9AM – 7PM
Saturday
10AM – 2PM
Toll Free
800-832-5725
Tacoma
253-683-4100
Centralia
360-330-5535
Eatonville
360-832-6161
Ellensburg
509-925-1425

Business

Monday – Friday
9AM – 5PM
Toll Free
800-832-5725
Local
253-683-4242

Visit Us

Lightcurve in your community.

Email Us

If you didn’t find what you need, send us an email.
Weekends and holidays may delay response times.

Over 100 years connecting the Pacific Northwest.

Customer Testimonials

Read what customers are saying about Lightcurve.

Got a story to share? We'd love to hear from you.

Email Us

The technician was extremely friendly and very helpful. He went over and above the call of his duties. I was extremely happy and satisfied with his work. A wonderful man!

Debbie R.
Tacoma, WA

Lightcurve didn't just fix my internet; they changed my opinion of what an internet company can be... if you live in Ellensburg or anywhere else that you are unsatisfied with your current internet provider and Lightcurve is an option give them a call...

Michael B.
Ellensburg, WA