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    How do I read my bill?
    This is a sample of how a bill may look but will vary depending on your services.
    Why is my first bill higher?
    When activating a new line of service (on a new or existing account), your first bill for that line ...
    What are one-time charges and credits?
    One-time charges and credits occur when adding or canceling services during the month. Depending on ...
    How can I identify my promotional rate and expiration?
    Promotional rates will be displayed on the billing statement beside the services that it applies to....
    How to choose between paper or paperless billing?
    Paper/paperless statements are managed in SmartHub. Log in to SmartHub. Under My profile, choose upd...
    Why is the front page of my bill showing a past due balance?
    If an account is showing past due, the cutoff date of a bill can be found in the message center. Pay...
    How do I access the online billing portal?
    Lightcurve offers an online billing portal by web or mobile App. Visit us at: Web Portal or by downl...
    What are my payment options?
    SmartHub (requires login) Visit SmartHub to pay your bill, view statements, set up auto payments and...
    What if I am unable to pay my bill this month?
    If you know that you will not be able to pay your Lightcurve bill this month, please contact our off...

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    Lightcurve formerly Rainier Connect
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    Lightcurve - Ultra-Fast, Reliable Internet for Home or Business
    Rainier Connect is now Lightcurve!

    New name, new look,
    same great service.

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