How to Prepare for Internet Installation
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It’s a big day. The date for your internet installation has arrived and, by the end of your appointment with one of our Lightcurve technicians, you’ll have fast, reliable internet thanks to a local ISP that has spent decades helping people find new ways to connect to the world around them.
But before your Lightcurve tech rings the doorbell for the Wifi installation, there are a few steps you can take care of in advance. No, you do not need to clean the house from top to bottom or provide fresh baked goods to ensure we give you the best setup for home wifi. Yes, you may have to temporarily move some furniture around.
Preparing for internet installation: the best setup for home wifi
Adults on site, please: No matter how mature they may be, don’t leave your tech-savvy 13-year-old alone to answer the door. An adult age 18 or older needs to be on site for the entirety of the internet installation—as well as being available during the scheduled arrival window.
Provide easy access: The best setup for home wifi is one that is easy to get to. If the central location where the router or modem will be installed is blocked, move items such as furniture, rugs and toys away from the walls to clear the way in advance. This provides easy access for the technician and will speed up your home internet installation.
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Hide the pets: Even if your furry housemates are sweethearts who’ve never barked at, bitten or scratched a human, you’ll need to secure dogs, cats and any other pets who may be roaming the home in a separate space before the technician arrives for your wifi installation. If the animals put up a fuss, tell them it’s for safety’s sake.
Power check: If it has been a while since you’ve plugged anything into the electrical outlets near where you want your new modem or router to be, give them a quick check to ensure they’re in working order. This is one of those internet-installation steps that seems elementary, but nothing stymies the best setup for home wifi quite like a non-working outlet.
Account accountability: Make sure your Lightcurve account is up and running before the day of your home internet installation arrives, and that your order is on track to receive service. When the technician arrives, confirm what services they’ll be rendering.
Make a list: Lightcurve technicians are trained to answer queries customers may have about internet installation and their new internet service providers, so don’t be shy about asking questions like, “How do I reboot this equipment if the internet goes down?,” “Who do I contact for customer service or tech support?,” “What do the lights on the router mean?,” “How do I make a payment on my Lightcurve account?,” “Can we run a speed test before you leave?” are common questions, but feel free to ask anything, including what makes a local internet service provider like Lightcurve different from the big cable companies.
Once you’ve readied your house and yourself for internet installation, take a deep breath and relax. By the end of the day, you’ll have the best setup for home wifi, which is guaranteed to keep you connected for years to come. Contact us today to learn more.