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    TV Does Not Receive All Cable Channels – Cable TV Issues

    TV Does Not Receive All Cable Channels – Cable TV Issues

    Solution/Answer:

    If the TV or VCR is cable-ready, there will be a switch or menu selection for “TV/ CATV”. Note: Sometimes the “TV/CATV” mode is selected via the TV’s remote and not on the TV itself. Also, some remotes operate via a “Menu”, and the menu must be used to access “TV/CATV” selection.

    • If there is a “TV/CATV” switch or selection method, select “CATV”.
    • If you do not have a cable-ready TV, you must have a converter to watch all of the cable TV channels. You have the option of obtaining a unit at Rainier Connect’s office or having a Rainier Connect cable customer service representative schedule you for an Upgrade appointment.
    • If you still cannot receive all of the cable channels, contact Rainier Connect cable customer service center.
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