Facilities Technician
Position Summary
Lightcurve, formerly Rainier Connect is currently accepting resumes for a Facilities Technician in both our Eatonville and Centralia footprints. Facilities Technicians work both inside and outside to build, install, test, and repair services for customers. Candidates need to be comfortable with the primary responsibilities, and qualifications listed below. If you feel you are a close fit, but have weaknesses, please list them.
Primary responsibilities include:
- Installation of Internet, CATV & Voice services
- Installation of aerial or underground coax & fiber drops
- Place aerial or underground coax and fiber cable
- Educate customers on use of services
- Analyze quality and determine acceptability of video/audio delivered upon completion of installation
- On call during scheduled time periods, and respond to calls as needed
- Operate and maintain assigned vehicle in accordance with company guidelines
- Ensure vehicle is stocked with necessary equipment
- Coordinate with other departments as necessary to ensure customer satisfaction and problem resolution
- Maintain a sense of urgency and consistently meet deadlines
- Accurately completes required paperwork and documentation associated with each job assignment
Secondary responsibilities include:
- Performing coax, copper and fiber splicing
- Construction work such as placing cable, installing conduit, and working in open excavations
- Work with heavy duty power equipment as well as small tools in the installation, repair and maintenance of outside plant facilities
Skills and Abilities:
- Comfortable using computers including hand-held models to update work status and check new assignments
- Technical training in phone installation, cable installation, fiber installation, or similar field
- Current first aid, CPR, or Flagger training is a plus
- At least 1 year experience as an Outside Plant Technician or Installer
Requirements:
High-school diploma or equivalent required
Possess a valid state driver’s license and non-negligent driving record
Ability to frequently move/lift 75lbs
Willingness to work outside in all weather conditions
Willingness to work in attics, basements, crawl spaces, manholes and other similar places
Climb poles, ladders, and is comfortable working aloft with hand tools
Work overtime and holidays as service conditions require
Typical traits required for this position:
Excellent customer service skills
Desire to learn new skills
Comfortable supporting customers on site, and in person
Desirable Certifications:
NCTI/Jones, TIA, WA state low voltage license, or relevant industry certifications a plus
Compensation:
Salary: Depending on Experience
Job Type: Full-time
Pay: $25.00 – $28.00 per hour DOE
10 Paid Holidays
4 Weeks Paid Time Off per year
Tuesday – Saturday, 8 hour shift
Job Type: Full-time
Pay: $25.00 – $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 5×8
- 8 hour shift
- Day shift
- On call
- Weekend availability
Experience:
- Maintenance: 1 year (Preferred)
License/Certification:
- Driver’s License (Required)
Work Location: On the road
To apply, please submit your application including your resume and a cover letter outlining your suitability for the role to careers@getlightcurve.com and reference Facilities Technician in the subject line.
Lightcurve is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.
About Lightcurve (formerly Rainier Connect)
Lightcurve (formerly Rainier Connect) is a privately held company headquartered in Tacoma WA. With a 100-year history of offering connectivity solutions to the communities it serves, Lightcurve has established a reputation as a customer and service-oriented enterprise. In 2020, Lightcurve entered into a long-term partnership with the City of Tacoma to operate the city-wide high speed internet network providing competitive broadband in Tacoma, now representing the largest market served by Rainier Connect. In 2023 Lightcurve closed on a transaction to be acquired by Palisade Infrastructure (“Palisade”). This investment will allow Lightcurve to rapidly invest in modern fiber-optic broadband networks in both existing markets as well as in several expansion markets, bringing the latest in high-speed reliable broadband solutions to its communities. Lightcurve is committed to delivering the best internet experience at home and at work. The company will combine the latest and most reliable fiber optic technology with a promise of transparency and trusted service from people who live and work in the communities we serve.
To Apply
By Mail: Resumes & Cover Letters can be mailed to:
Human Resources
Rainier Connect
2516 Holgate St.
Tacoma, WA 98402
By E-mail: Resumes & Cover Letter can be e-mailed to:
About
Lightcurve
Lightcurve is a 5th generation owned and operated company and as a registered Public Utility is required to be held to a higher standard than our competitors.
Lightcurve is an Equal Opportunity Employer.
Mashell Telecom, Inc. d/b/a Lightcurve is an equal opportunity employer. We do not discriminate against persons because of their age, sex, race, color, religious creed, ancestry, national origin, genetic information, or any disability which can be reasonably accommodated, in determining suitability for employment, compensation, promotion, transfers, training, education, social and recreational programs, or termination.
