To get started, enter your address

Our services vary based on location. Let's see what we have available at your address.

All Fields are required unless they are disabled.

    Facilities Technician

    Position Summary

    Lightcurve, formerly Rainier Connect is currently accepting resumes for a Facilities Technician in both our Eatonville and Centralia footprints. Facilities Technicians work both inside and outside to build, install, test, and repair services for customers. Candidates need to be comfortable with the primary responsibilities, and qualifications listed below. If you feel you are a close fit, but have weaknesses, please list them.

    Primary responsibilities include:

    • Installation of Internet, CATV & Voice services
    • Installation of aerial or underground coax & fiber drops
    • Place aerial or underground coax and fiber cable
    • Educate customers on use of services
    • Analyze quality and determine acceptability of video/audio delivered upon completion of installation
    • On call during scheduled time periods, and respond to calls as needed
    • Operate and maintain assigned vehicle in accordance with company guidelines
    • Ensure vehicle is stocked with necessary equipment
    • Coordinate with other departments as necessary to ensure customer satisfaction and problem resolution
    • Maintain a sense of urgency and consistently meet deadlines
    • Accurately completes required paperwork and documentation associated with each job assignment

    Secondary responsibilities include:

    • Performing coax, copper and fiber splicing
    • Construction work such as placing cable, installing conduit, and working in open excavations
    • Work with heavy duty power equipment as well as small tools in the installation, repair and maintenance of outside plant facilities

    Skills and Abilities:

    • Comfortable using computers including hand-held models to update work status and check new assignments
    • Technical training in phone installation, cable installation, fiber installation, or similar field
    • Current first aid, CPR, or Flagger training is a plus
    • At least 1 year experience as an Outside Plant Technician or Installer


    • High-school diploma or equivalent required

    • Possess a valid state driver’s license and non-negligent driving record

    • Ability to frequently move/lift 75lbs

    • Willingness to work outside in all weather conditions

    • Willingness to work in attics, basements, crawl spaces, manholes and other similar places

    • Climb poles, ladders, and is comfortable working aloft with hand tools

    • Work overtime and holidays as service conditions require

    Typical traits required for this position:

    • Excellent customer service skills

    • Desire to learn new skills

    • Comfortable supporting customers on site, and in person

    Desirable Certifications:

    • NCTI/Jones, TIA, WA state low voltage license, or relevant industry certifications a plus


    Salary: Depending on Experience

    Job Type: Full-time

    Pay: $25.00 – $28.00 per hour DOE

    10 Paid Holidays

    4 Weeks Paid Time Off per year

    Tuesday – Saturday, 8 hour shift

    Job Type: Full-time

    Pay: $25.00 – $28.00 per hour


    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Health insurance
    • Paid time off
    • Vision insurance



    • 5×8
    • 8 hour shift
    • Day shift
    • On call
    • Weekend availability



    • Maintenance: 1 year (Preferred)



    • Driver’s License (Required)


    Work Location: On the road


    To apply, please submit your application including your resume and a cover letter outlining your suitability for the role to and reference Facilities Technician in the subject line.

    Lightcurve is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.

    About Lightcurve (formerly Rainier Connect)

    Lightcurve (formerly Rainier Connect) is a privately held company headquartered in Tacoma WA. With a 100-year history of offering connectivity solutions to the communities it serves, Lightcurve has established a reputation as a customer and service-oriented enterprise. In 2020, Lightcurve entered into a long-term partnership with the City of Tacoma to operate the city-wide high speed internet network providing competitive broadband in Tacoma, now representing the largest market served by Rainier Connect. In 2023 Lightcurve closed on a transaction to be acquired by Palisade Infrastructure (“Palisade”). This investment will allow Lightcurve to rapidly invest in modern fiber-optic broadband networks in both existing markets as well as in several expansion markets, bringing the latest in high-speed reliable broadband solutions to its communities. Lightcurve is committed to delivering the best internet experience at home and at work. The company will combine the latest and most reliable fiber optic technology with a promise of transparency and trusted service from people who live and work in the communities we serve.

    To Apply

    By Mail: Resumes & Cover Letters can be mailed to:

    Human Resources
    Rainier Connect
    2516 Holgate St.
    Tacoma, WA 98402

    By E-mail: Resumes & Cover Letter can be e-mailed to:

    Apply to Work at Lightcurve
    Lightcurve formerly Rainier Connect


    Lightcurve, a division of Mashell Telecom, Inc. is a 101 year old telecommunications service provider that is strongly committed to customer service, value, and innovative products & services. We offer voice, data, internet and cable television services to residential and business customers in Eatonville, Graham, the South Hill of Puyallup, Tacoma and Centralia. We also offer business telephone systems, installation, training and maintenance.

    Lightcurve is a 5th generation owned and operated company and as a registered Public Utility is required to be held to a higher standard than our competitors.

    Lightcurve is an Equal Opportunity Employer.

    Mashell Telecom, Inc. d/b/a Lightcurve is an equal opportunity employer. We do not discriminate against persons because of their age, sex, race, color, religious creed, ancestry, national origin, genetic information, or any disability which can be reasonably accommodated, in determining suitability for employment, compensation, promotion, transfers, training, education, social and recreational programs, or termination.
    Lightcurve - Ultra-Fast, Reliable Internet for Home or Business
    Rainier Connect is now Lightcurve!

    New name, new look,
    same great service.